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Submit Emergency Request

Need Support? We're Here for You

Simply click the “Apply” button, fill out the application, and upload your documents. You’ll get real-time updates by SMS or email.

Click “Emergency Help” in the header, or call the hotline. Our team will assist you immediately, 24/7, anywhere in the world.

Go to “Check Application Status” and enter your reference number or login for detailed tracking.

All Gambian citizens, including those in the diaspora, can use this portal for passports, consular cards, and more.

Live Chat

Live Chat

Talk directly with a support agent in real-time.

Find Nearest Embassy

Find Nearest Embassy

Locate embassies and consulates around the world.

Report an Issue

Report an Issue

Quickly log problems for a fast response.

Watch: How to use IREM Global Support

Contact Support

How IREM Global Makes Life Easier

Apply for a new or renewed passport—online
Request your consular card anytime
Get emergency travel documents when you need them
Apply for visas quickly and securely
Access special support for Gambians abroad
All your embassy services, in one place
STEP 1

Log Your Request or Complaint

Fill out a quick online form to report any issue, request help, or share your concern—wherever you are.

Log a Request ›
STEP 2

Track Your Case

See real-time updates as embassy staff review and respond to your submission.

Track Status ›
STEP 3

Get Fast Support

Receive prompt attention from your nearest embassy or honorable consul—no matter where you are in the world.

Get Support ›
TIP

Direct Communication

Chat securely with embassy staff about your welfare or urgent needs—right inside the portal.

Message Embassy ›
KNOWLEDGE

Your Rights as a Gambian Citizen Abroad

Learn what support, protection, and services you can request from embassies worldwide.

See Your Rights ›
GUIDE

When to Contact Your Embassy

Find out when and how to reach out for emergencies, legal support, or documentation.

View Guide ›
DOCUMENTS

Downloadable Forms & Resources

Access all embassy forms, help guides, and official documents in one place.

Download Now ›
FAQ

Frequently Asked Questions

Get answers about passports, visas, and consular help—quickly.

Read FAQs ›
SUCCESS

How IREM Global Helped Me

Hear from Gambians who received support, documents, and help through the portal—wherever they were.

See Stories ›
EVENT

Community Welfare Drives

Discover real events and outreach programs for Gambians in the diaspora.

View Events ›

Emergency Response Unit

Immediate Help

If you are in urgent need—lost passport, medical emergency, or threat to your welfare—contact the Emergency Response Unit now.

Call for Help ›

Report an Emergency Online

Fill out a short emergency form and our team will respond as quickly as possible, wherever you are.

Report Emergency ›

Get Information & Guidance

Find out what to do in different emergencies, get embassy contacts, and learn your rights as a Gambian citizen abroad.

Emergency Resources ›